Innodata is an AI data engineering and services company that helps technology companies build, train, evaluate, and deploy AI systems — particularly large language models. Its core work includes creating and curating training data, alignment and preference optimization (including RLHF), model evaluation and red teaming, and enterprise AI deployment support. Innodata's primary customers are large technology companies building frontier AI models, including five of the "Magnificent Seven," as well as leading AI research labs. One customer accounts for roughly 58% of total revenue, reflecting deep concentration in big tech. Innodata operates three segments: Digital Data Solutions (DDS), its dominant and fast-growing AI services segment; Synodex, which converts medical records into structured data for insurance and healthcare; and Agility, an AI-enhanced media intelligence and PR software platform. Innodata earns revenue through project- and program-based service contracts, governed by master service agreements and individual statements of work, generally terminable on 30–90 days' notice. Innodata pursues a "land and expand" strategy — winning small pilots, proving quality, then expanding into larger programs within a customer. The company employs roughly 12,200 professionals across 70+ countries, giving it multilingual and multi-timezone delivery scale. Beyond its core post-training work, Innodata is expanding into pretraining data, agentic AI evaluation, model safety, enterprise AI services, U.S. federal government contracts, and sovereign AI partnerships in the Middle East and Asia-Pacific.