Agilysys sells software to hospitality operators, including hotels, resorts, casinos, and managed foodservice providers. Agilysys offers two central product lines: the InfoGenesis point-of-sale platform for food and beverage management and property management systems for core operations like reservations, check-in, and housekeeping. Agilysys differentiates its business through an integrated ecosystem of add-on modules for spa, golf, and loyalty programs that run on a unified codebase. Agilysys is migrating its business model from on-premise perpetual licenses to a cloud-native SaaS subscription model. Revenue comes from recurring subscription and maintenance fees, along with professional services for implementation. Agilysys prices its software based on operational parameters, such as the number of rooms or terminals, rather than per-user fees. This structure ensures that efficiency gains from automation do not reduce licensing revenue. Agilysys' growth strategy focuses on penetrating large global hotel chains and expanding its footprint within existing accounts by selling more modules per property. Agilysys also embeds AI features into its platform to automate front desk tasks and optimize guest revenue. Most of the product development workforce is located in India, while Agilysys conducts sales through a direct sales force primarily in North America.