La-Z-Boy manufactures and sells upholstered furniture, including recliners, sofas, and sectionals, primarily under its namesake brand and the Joybird label. The company operates a vertically integrated business model, producing custom-configured furniture to order in its North American factories. This manufacturing footprint allows La-Z-Boy to offer faster delivery times for customized products than competitors who rely on finished goods imports. The company operates through two segments: Wholesale and Retail. The Wholesale segment sells manufactured furniture to a network of independent dealers and strategic retail partners like Costco and Rooms To Go. The Retail segment consists of company-owned stores that sell directly to consumers, allowing La-Z-Boy to capture full retail margins. Under its Century Vision strategy, La-Z-Boy is expanding its company-owned retail footprint by acquiring independent dealer stores and opening new locations. The company is also undergoing a supply chain transformation to consolidate its distribution centers into centralized hubs to improve operational efficiency and expand delivery range. La-Z-Boy generates revenue from both wholesale transactions and direct-to-consumer sales, often collecting customer deposits at the time of order. This model benefits from operating leverage as volume increases across its fixed manufacturing and retail cost structures.