U-Haul is the largest DIY moving and storage operator in North America, serving customers who transport household goods without professional movers. The core business provides truck and trailer rentals through a fleet of 204,800 trucks and 136,600 trailers. U-Haul also operates a self-storage business with 1.136M units across 99M square feet and offers U-Box, a portable moving and storage container service. The company operates through three segments: Moving and Storage, Life Insurance, and Property and Casualty Insurance. Moving and Storage is the primary business, while the insurance segments provide life insurance to seniors and protection packages to U-Haul customers. The business model generates revenue through equipment rentals, storage fees, and sales of moving supplies. U-Haul distributes products through 2,400 company-operated stores and a network of 23,000 independent dealers. Growth strategy focuses on expanding dealer density to increase convenience, developing new self-storage facilities, and scaling the U-Box service in dense urban areas. Business performance depends on equipment utilization and storage occupancy rates, with high incremental margins once facilities stabilize. Fleet depreciation is a major expense, and operations are seasonal with peak demand in the spring and summer.
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