Farmer Brothers is a coffee roaster and distributor that has served the U.S. foodservice market since 1912. The company sells coffee, tea, and allied products — including spices, syrups, and baking mixes — to roughly 30,000 foodservice accounts including restaurants, hotels, casinos, healthcare facilities, and convenience stores. Farmer Brothers operates through a nationwide direct-store-delivery (DSD) network of over 200 routes, where Route Sales Representatives deliver products, service equipment, and provide hands-on support to customers. This white-glove service model is central to customer retention. The company's product portfolio is organized into three tiers: the core Farmer Brothers brand (value), Boyd's Coffee (premium), and Sum>One Coffee Roasters (specialty). Allied products — teas, spices, mixes, and other beverages — account for roughly half of total sales and are sold off the same trucks as coffee, adding revenue per stop without additional capital. Farmer Brothers also operates Revive Service & Restoration, one of the largest commercial coffee equipment service networks in the country, which installs, maintains, and refurbishes brewing equipment for customers, creating stickiness and reducing equipment capex. Green coffee is the primary cost driver and is subject to commodity price volatility. The company's profitability is sensitive to route density — more stops and higher product penetration per stop improve returns on each route.
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