Crawford & Company is the world's largest publicly listed independent claims management and outsourcing firm. Insurance carriers, self-insured corporations, and brokers hire Crawford to handle property and casualty claims on their behalf — outsourcing the claims investigation, evaluation, and resolution process that insurers would otherwise manage in-house. Crawford operates across more than 70 countries and organizes its business into four segments. International Operations, the largest segment at roughly 35% of revenue, provides loss adjusting and claims management for property and casualty insurers across the U.K., Europe, Australia, Asia, and Latin America. Broadspire, about 32% of revenue, is a U.S. third-party administrator serving self-insured and commercially insured corporations, handling workers' compensation, liability, and disability claims, along with medical management services. North America Loss Adjusting, roughly 24% of revenue, covers U.S. and Canadian property and casualty adjusting, including a Global Technical Services unit focused on large, complex losses in commercial property, cyber, and energy. Platform Solutions, about 10% of revenue, includes Contractor Connection, a network of roughly 5,000 credentialed contractors used by insurers for property repairs, plus catastrophe response and subrogation services. Crawford earns fees per claim handled or case managed, making revenue volume-driven and sensitive to catastrophe activity, employment levels, and insurers' decisions to outsource claims work. Crawford's cost base is primarily labor, so margins can compress when claim volumes are soft.