ChainOn provides custom technology services to enterprises and small businesses in Hong Kong. The company primarily offers project development services, designing and building custom software systems such as enterprise resource planning, supply chain management, and Web3 solutions. While ChainOn manages project design and client relationships in-house, it outsources coding and technical execution to third-party vendors. The company also provides advisory and support services, including ongoing maintenance, monitoring, and technical support for deployed systems. These support services are billed as recurring monthly or quarterly retainers. ChainOn focuses on clients in the finance, retail, and e-commerce sectors and maintains a highly concentrated customer base. The company’s business model relies on a conversion funnel where completed development projects transition into long-term support contracts. ChainOn operates with a lean internal headcount and depends on a small number of external suppliers for development work. To grow, the company intends to expand its Web3 offerings, develop proprietary software products to generate its own intellectual property, and enter new markets in the United States and Southeast Asia.