TEN Holdings operates through its subsidiary TEN Events, which plans, produces, and broadcasts virtual and hybrid events for corporate customers. TEN Events manages the full production lifecycle — from planning and design to live broadcast and post-event reporting — using its proprietary Xyvid Pro and TEN Pro platforms. Event types include corporate conferences, product launches, investor meetings, employee training, and continuing education programs for licensed professionals. Physical event services (live streaming and video recording of in-person events) were added in 2023 but remain a small part of the business. TEN Events sells directly to corporate customers across professional services, technology, healthcare, education, and nonprofit sectors. TEN Events charges per-event service fees based on duration, complexity, anticipated attendee count, and customization requirements. The company currently operates as a managed services business — customers hire TEN Events to run their events rather than using a self-service platform — making revenue project-based and tied to event volume. TEN Events is pursuing a shift toward a platform-as-a-service model with its TEN Pro platform, which would offer a self-service subscription option to create more predictable recurring revenue, though this offering is still in development. The company is very small, with roughly $3.1M in annual revenue and 25 employees, and is heavily dependent on a single customer that accounts for approximately two-thirds of total revenue.