Freightos operates a digital marketplace for international freight booking, connecting airlines and ocean carriers, freight forwarders, and importers/exporters on a single platform. The core problem Freightos addresses is that most international freight is still booked offline — via phone calls, emails, and spreadsheets — resulting in slow quotes, wide price spreads, and opaque transit times. Freightos brings real-time pricing and instant booking to commercial freight. The platform has two access points: WebCargo by Freightos, which connects freight forwarders directly to carriers for air cargo booking; and Freightos.com, which connects SMB importers and exporters to forwarders for door-to-door quotes. Freightos reports two segments: Platform (~33% of revenue), which earns flat per-transaction fees from bookings plus ancillary services like cargo insurance and customs brokerage; and Solutions (~67% of revenue), which sells SaaS subscriptions for rate management, quoting, tender procurement (via the Shipsta acquisition), and freight data products including the widely-cited Freightos Baltic Index. The two segments are interdependent — forwarders using Solutions tools book through the platform at roughly 3x the retention rate of non-Solutions users, meaning SaaS penetration seeds transaction growth. Freightos is most developed in air cargo, with over 77 airlines and 3,500+ freight forwarders on the platform. Ocean freight is the next major expansion, with Solutions revenue expected in 2026 and booking revenue not until 2028. The company is pre-profitability and targets adjusted EBITDA breakeven by Q4 2026.
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