ICCT
Industry:
Software

DESCRIPTION

iCoreConnect is a small SaaS company that sells cloud-based administrative and workflow software to dental and physician practices. Its products are designed to layer on top of a practice's existing systems rather than replace them, covering insurance verification, electronic prescribing, claims processing, secure messaging, patient billing, and medical coding. Key products include iCoreVerify for insurance eligibility checks, iCoreRx for electronic prescribing including controlled substances, iCoreClaims which pairs software with U.S.-based billing specialists for dental claims, iCoreHuddle for patient revenue analytics, and iCorePay for patient billing. iCoreConnect sells directly to practices on annual subscriptions priced per user, so revenue scales with the number of subscribing practices, users per practice, and the number of products each practice uses. The business model centers on a land-and-expand approach: practices typically adopt one module and iCoreConnect cross-sells additional products over time. The company has secured endorsements from over 100 healthcare associations across 33 states, which serves as a key distribution channel alongside a direct sales force. No single customer accounts for more than 10% of revenue. iCoreConnect sharpened its SaaS focus by selling its Managed IT Services business in late 2024, and continues to pursue growth through cross-selling, new customer acquisition, and M&A, having completed acquisitions in both 2023 and 2024.

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