Kyndryl is the world's largest IT infrastructure services provider. Spun off from IBM in 2021, Kyndryl designs, manages, and modernizes mission-critical IT systems for large enterprises, such as banking platforms and government infrastructure. Kyndryl provides two primary types of services. Managed services involve long-term contracts to maintain customer hybrid IT environments across on-premises, private cloud, and public cloud platforms. Advisory and implementation services, known as Kyndryl Consult, focus on IT modernization, cloud migration, and AI deployment. Kyndryl serves a diversified global customer base concentrated in regulated industries like financial services, healthcare, and transportation. The business model relies on multi-year contracts that offer high revenue visibility, as a large share of annual revenue is committed in advance. Kyndryl is focused on expanding margins by replacing low-profit legacy contracts inherited during the spin-off with higher-margin new business. Its growth strategy emphasizes alliances with hyperscalers including AWS, Google Cloud, and Microsoft Azure, alongside its Kyndryl Bridge platform, which uses automation and AI to improve service delivery efficiency. Kyndryl operates through four geographic segments: the United States, Japan, Principal Markets, and Strategic Markets.