XBP Europe is a business process outsourcing and workflow automation company that helps large enterprises and government agencies manage complex, high-volume back-office operations. Customers include banks, insurers, healthcare payers and providers, government agencies, and corporations that need to process payments, manage invoices, digitize physical mail, administer healthcare claims, and handle legal settlements. XBP Global serves over 2,500 clients across regulated industries, with healthcare (~28% of revenue), banking and financial services (~19%), public sector (~11%), and insurance (~7%) as its key verticals. The company combines proprietary software platforms with a global workforce of roughly 10,600 employees across 20 countries, using a "human-in-the-loop" model where staff handle the exceptions that automation cannot resolve. Revenue is primarily transaction-based — customers pay per unit of work processed — though some contracts carry fixed managed-service fees. The Technology segment (~9% of revenue) adds recurring software license and maintenance fees. XBP Global's systems become deeply embedded in client operations, particularly in regulated environments where compliance certifications and auditability are prerequisites, creating high switching costs and sticky recurring revenue. The company is predominantly U.S.-focused (~90% of revenue), with EMEA contributing ~8%. XBP Global went public via a SPAC in 2021, and in 2025 completed the acquisition of its Americas and Asia operations, becoming a standalone public company trading on Nasdaq under the ticker "XBP."