CCC Intelligent Solutions is a SaaS platform connecting the U.S. auto insurance and collision repair industries. The company sits at the center of the auto claims process, linking over 300 insurers with 30,500+ repair shops, parts suppliers, and OEMs through a shared network. CCC's two core businesses are insurance solutions (~49% of revenue) and repair solutions (~43% of revenue). On the insurance side, CCC sells software that manages the end-to-end auto claims lifecycle — from first notice of loss through appraisal, total loss determination, medical bill review, and subrogation — and counts 27 of the top 30 U.S. auto insurers as customers. On the repair side, CCC sells shop management software to collision repair facilities for estimating, parts ordering, workflow management, and insurer connectivity. Revenue is ~80% subscription-based, with the remainder tied to claims volume. CCC grows by cross-selling and upselling existing customers into higher-tier packages and AI-powered add-ons, adding new repair shops and parts suppliers, and expanding into adjacent insurance lines. CCC acquired EvolutionIQ in January 2025 to enter disability and workers' compensation claims management. CCC is also expanding its casualty business, which handles bodily injury claims and currently represents ~10% of insurance revenue. The company's competitive position rests on multi-sided network effects, high switching costs, and proprietary data from over $2 trillion in historical claims processed.