Alight is a technology-enabled benefits administration outsourcer serving large and mid-sized employers — primarily Fortune 500 companies — and their roughly 30 million plan participants. Employers hire Alight to manage the complexity of health, wealth, and leave benefit programs that most large organizations lack the in-house expertise to run. The core product is the Alight Worklife platform, a cloud-based system through which employees enroll in benefits, navigate healthcare options, manage retirement savings, and handle leave requests. Revenue is primarily recurring, generated through per-employee-per-period fees, with contracts typically running three to five years. Alight's revenue base is highly predictable but exposed to periodic renewal cycles — clients lost in one year can drag revenue for one to two years thereafter. Beyond the core health administration anchor, Alight cross-sells healthcare navigation, leave of absence management, financial wellbeing and retirement services (covering roughly $1.5T in assets under administration), and retiree healthcare. Alight's differentiation argument centers on breadth — no single competitor offers the same integrated suite across health, wealth, and leaves on one platform. In mid-2024, Alight divested its Payroll & Professional Services businesses for ~$1B to focus purely on benefits administration. The company entered 2026 with recurring revenue under contract roughly 5% below the prior year's starting position, reflecting weaker-than-expected renewals, and management has identified operational excellence and client relationship repair as the primary near-term priorities.