Driven is an automotive services company in North America that provides vehicle maintenance and repair through a portfolio of franchised and company-owned locations. The company operates over 4,200 locations across the U.S. and Canada, offering services such as oil changes, collision repair, auto glass replacement, and general mechanical maintenance. Its primary brands include Take 5 Oil Change, Meineke, CARSTAR, and Auto Glass Now. Driven operates a dual business model: it earns full revenue and profit from company-operated stores, mostly within the Take 5 segment, and collects royalties and fees through an asset-light franchise model. Most services are nondiscretionary, though cosmetic repairs are more sensitive to economic conditions. The company serves retail consumers, commercial fleets, and insurance carriers, using centralized billing to manage large accounts. Driven focuses its strategy on expanding the Take 5 footprint, which serves as its primary growth engine, while utilizing the cash flow from its franchise segment to pay down debt. The company recently divested its car wash operations to focus on its core maintenance and repair verticals. Despite recent accounting restatements related to rapid expansion, Driven continues to scale its auto glass business as a long-term growth lever.
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