E-Home Household Service Holdings is a China-based on-demand household services platform operating under the "E-Home" (e家快服) brand. The company connects consumers with service providers through its website and WeChat platform across 21 provinces in China. E-Home's two core businesses are home appliance services (installation, repair, and maintenance of appliances such as air conditioners, refrigerators, and water heaters), which accounts for roughly 65% of revenue, and housekeeping services (residential and commercial cleaning), which accounts for roughly 32% of revenue. E-Home operates as a platform intermediary — it takes orders online and fulfills them through a network of over 1,700 partner service providers for appliance work and over 2,800 independent contractors for cleaning. For appliance services, E-Home retains about 35% of the service fee and passes the rest to the service provider. For housekeeping, E-Home charges customers an hourly rate and pays contractors slightly less, retaining the spread. Because service workers are independent contractors rather than employees, E-Home's cost structure is lean. The company's primary revenue driver is repeat orders from its registered member base of over 5.72M members. E-Home is growing its commercial cleaning business — targeting rail stations, office buildings, and schools — to add more recurring revenue. The company recently wound down its senior care segment after demand declined sharply, and divested its pharmaceutical products business.
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