DiDi is China's dominant ride-hailing platform, connecting riders and drivers across a range of service tiers — from budget carpooling and standard ride-hailing to premium and chauffeur services. DiDi also serves corporate customers through an enterprise product that lets companies manage and pay for employee travel. Beyond China, DiDi operates in 14 other countries, with its most significant international presence in Latin America, primarily through its 99 platform in Brazil and its Mexico operations. In international markets, DiDi supplements ride-hailing with food delivery and financial services. DiDi's core business model is a marketplace take-rate: DiDi collects fares from riders and remits a portion to drivers, keeping a commission. Revenue scales with the total value of fares processed across the platform. DiDi's cost structure includes driver subsidies and incentive programs used to balance supply and demand, as well as heavy R&D spend on AI-driven matching, routing, and demand prediction. Outside the core ride-hailing business, DiDi operates an EV charging network across more than 280 cities in China, and has developed energy and vehicle services to lower driver costs and grow its driver supply. DiDi is also developing Level 4 autonomous driving technology through its subsidiary Voyager, which launched fully driverless robotaxi services in Guangzhou in 2025, though this business remains pre-commercial at scale. Smaller initiatives include bike and e-bike sharing under the Qingju brand, an intra-city freight marketplace, and a growing fintech business in Latin America.