Bond provides a subscription-based personal security service for individuals and corporations. The core product is a smartphone app backed by staffed Command Centers, where trained Personal Security Agents (PSAs) monitor, communicate with, and assist members around the clock. The service is designed for preventative, pre-emergency security — situations that feel unsafe but don't yet warrant a 911 call. When a member activates a service in the app, the platform monitors the member through phone sensors (location, motion, sound, video) and can connect them to a PSA via video, audio, or chat within seconds. PSAs can de-escalate situations, deter threats by appearing on video, and coordinate with first responders if needed. Bond offers 14 services, ranging from real-time video monitoring and route tracking to a panic button, family location sharing, and telemedicine. Bond sells to corporations, universities, and government agencies (B2B) as well as directly to consumers (DTC) via the Apple App Store and Google Play. The B2B channel is the primary growth focus, as corporate customers provide access to large pools of end-users. Bond also operates three smaller adjacent businesses: a drone-based security service, executive protection and security guarding, and security consulting. Bond's subscription model scales efficiently because PSAs are only activated when anomalies are detected, allowing Command Centers to serve a large membership base without proportional increases in labor costs.
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