KLDiscovery provides eDiscovery, information governance, and data recovery services to law firms, corporations, insurance companies, and individuals. The company operates in 17 countries and counts 96% of the Am Law 100 and 50% of Fortune 500 companies as clients. eDiscovery is the core business: when companies face litigation, regulatory investigations, or internal inquiries, they must collect, process, review, and produce large volumes of electronically stored information. KLDiscovery manages this process through its proprietary Nebula platform combined with managed services including document review, digital forensics, and advisory work. Data recovery — covering lost or compromised data from system failures, ransomware, or physical damage — is a meaningful secondary business, with over 26,000 recoveries performed annually at an over 82% success rate. KLDiscovery earns roughly 90% of revenue through usage-based pricing, where clients pay based on the volume of data processed, hosted, or reviewed. The remaining ~10% comes from fixed-capacity subscriptions. Data recovery is priced on a fixed-fee basis. KLDiscovery sells primarily through a direct salesforce of ~58 professionals globally, with a growing partner channel through which it sells multi-year Nebula subscriptions to other eDiscovery providers, law firms, and corporations. KLDiscovery's growth strategy centers on migrating clients from third-party platforms like Relativity onto Nebula, expanding upstream into tools like legal holds and data archiving, and pursuing M&A in the fragmented eDiscovery and information governance space.