Intermex is a money remittance company focused on sending funds from the U.S. to Latin America and the Caribbean, primarily Mexico, Guatemala, El Salvador, Honduras, and the Dominican Republic. Intermex's customers are predominantly Hispanic immigrants in the U.S. — many unbanked — who send money to family members abroad. Intermex earns revenue two ways: flat transfer fees per transaction and FX spreads on currencies not pegged to the U.S. dollar. Intermex sells primarily through a network of over 100,000 independent retail agent locations (bodegas, grocery stores) across the U.S., plus 118 company-operated stores, and shares fee revenue with both sending and paying agents. Intermex also sells digitally via its own app and website, and through a "Remittance-as-a-Service" model where third-party digital platforms process transactions over Intermex's infrastructure. Mexico and Guatemala together account for roughly 80% of gross margin, with Mexico alone at approximately 65%. Retail remains the dominant channel, but digital is growing rapidly. Intermex's growth strategy has two tracks: expanding retail agents in underpenetrated western U.S. states, and accelerating digital by scaling marketing spend and leveraging its acquisition of Amigo Paisano, a digital remittance brand. Longer term, Intermex aims to broaden into financial services such as mobile top-ups and bill payments to deepen customer relationships.
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