Navan is a software platform for corporate travel booking and expense management. Navan's core product lets employees book flights, hotels, trains, and rental cars through a single interface, while giving employers real-time visibility and control over travel and expense spend. Unlike legacy travel management companies, Navan is built as a software platform with AI automation at its core. Navan sells primarily to finance and procurement teams at companies ranging from small businesses to large enterprises, typically landing with the Travel booking product and cross-selling Corporate Payments, Expense Management, VIP travel, Meetings and Events, and a personal travel add-on called Bleisure. Navan earns revenue through usage-based transaction fees on bookings — paid by suppliers such as airlines and hotels — and through interchange fees on its corporate cards. Navan's AI agent, Ava, now handles roughly half of all support interactions, which has driven meaningful gross margin expansion. Navan's proprietary AI framework, Navan Cognition, underpins both the product experience and the cost structure. The company also recently acquired Reed & Mackay, a traditional VIP travel management business, which it is migrating onto the Navan platform under the Navan Pro brand. Navan grows through a direct sales force targeting mid-market and enterprise customers and a self-serve product-led channel targeting smaller businesses. About 38% of revenue comes from outside the U.S., supported by acquisitions in Europe and India.