ZipRecruiter operates an online marketplace that connects employers with job seekers in the U.S. Employers pay to post jobs and access ZipRecruiter's matching tools; job seekers use the platform for free. When an employer posts a job, ZipRecruiter's AI matching technology identifies qualified candidates and sends them alerts to apply. Job seekers can apply to jobs with a single click and receive personalized recommendations through "Phil," ZipRecruiter's AI-powered career advisor. ZipRecruiter also distributes job postings through a network of third-party job boards, search engines, and social networks to extend employer reach. The platform integrates with over 180 applicant tracking systems, making it easier for enterprise employers to plug ZipRecruiter into existing hiring workflows. Revenue is driven by two metrics: the number of quarterly paid employers and revenue per paid employer. ZipRecruiter charges employers through two models — flat-rate subscriptions (used mostly by SMBs) and performance-based pricing (used by enterprise customers). Both metrics are highly sensitive to the U.S. labor market, particularly the quit rate, which drives the majority of hiring activity. ZipRecruiter also owns Breakroom, a workplace rating platform for frontline workers, currently in growth mode in the U.S. with monetization expected to follow adoption. Sales and marketing is the largest and most variable cost, giving ZipRecruiter meaningful margin flexibility across hiring cycles.