C3 AI provides enterprise AI software for large industrial companies and government agencies. The company's core product is the C3 Agentic AI Platform, which uses a model-driven architecture to allow developers to build and deploy AI applications. C3 AI also offers over 130 pre-built applications for specific industries, focusing on asset performance, supply chain management, and defense intelligence. Its C3 Generative AI tool enables enterprise users to query proprietary data through a conversational interface while maintaining security controls and source citations. Typical use cases for these tools include predicting equipment failures, optimizing inventory, and detecting fraud. C3 AI sells software through a direct sales force and a partner network that includes Microsoft, Google Cloud, AWS, and Baker Hughes. The sales process typically begins with a six-month Initial Production Deployment intended to convert into long-term subscription or consumption-based contracts. The business model derives revenue primarily from software subscriptions, including SaaS licenses and hosting fees, with a smaller portion coming from professional services like implementation and training. Under the leadership of CEO Tom Siebel, C3 AI is restructuring its sales organization and prioritizing high-growth sectors, particularly the federal and government market.