Teladoc Health is the largest virtual care company in the U.S., operating two distinct businesses: a B2B virtual care platform sold to employers and health plans (Integrated Care), and a direct-to-consumer online therapy platform (BetterHelp). Integrated Care serves over 100 million U.S. members and offers a broad suite of services spanning 24/7 urgent care, primary care, chronic disease management, mental health, and expert second opinions, delivered through a clinical network of over 40,000 medical professionals. Teladoc also sells technology solutions — hardware, software, and AI-enabled monitoring tools — directly to hospitals and health systems. Integrated Care primarily generates revenue through recurring per-member-per-month fees paid by employer and health plan clients, though the business is shifting toward fee-per-visit arrangements. BetterHelp is the largest direct-to-consumer online therapy platform in the U.S., matching users with nearly 35,000 licensed therapists via app, phone, and text. BetterHelp was built as a cash-pay subscription business, but Teladoc is actively rolling out insurance coverage as a payment option — a major strategic shift aimed at improving conversion rates and reducing customer acquisition costs. BetterHelp's profitability is tightly linked to the efficiency of ad spend relative to user revenue. Growth priorities include product innovation in Integrated Care, scaling BetterHelp's insurance rollout, and expanding international Integrated Care through partnerships with public health systems.