DLT Resolution is a small Canadian telecom and data management company with two businesses. The primary business, Resolution Telecom, sells cloud-based phone systems (hosted PBX) to Canadian businesses on a monthly subscription basis. Customers use Resolution Telecom's platform instead of owning on-premise phone hardware, and the service includes features like voicemail-to-email, call recording, CRM integration, and mobile apps. Revenue scales with the number of business customers and the size of each customer's subscription. DLT's second business, RecordsBank.org, is a cloud-based health information exchange platform that lets patients, lawyers, and insurers request and retrieve medical records from healthcare providers. RecordsBank.org earns a fee per record retrieved, and DLT has stated ambitions to eventually license de-identified medical data for research. DLT operates with only eight employees, supplemented by independent contractors.