Baijiayun is a China-based enterprise video technology company that helps businesses deploy live streaming, video-on-demand, and real-time communications capabilities for use cases like employee training, online education, video conferencing, and customer service. Baijiayun sells through two main product lines: SaaS/PaaS solutions, which are standardized video infrastructure tools delivered via SDKs and APIs on a subscription or consumption basis, and customized cloud and software solutions built for specific enterprise customers on a project basis. Baijiayun also offers newer AI-based products, such as headcount detection, posture analysis, and gesture recognition, targeted at specific industry verticals. The company's largest customer vertical is education, with additional customers in finance, healthcare, automotive, and e-commerce. Baijiayun sells directly to enterprises through an in-house sales team and had approximately 3,746 customers as of June 2025. The recurring SaaS/PaaS business generates subscription and usage-based fees, while the project-based software segment generates one-time revenue and has been shrinking. Baijiayun delivers video over a combination of its own CDN nodes and third-party CDN providers across China. The company operates exclusively in China, with offices and R&D centers across more than a dozen cities. Baijiayun went public in the U.S. via a reverse merger in 2022 but was delisted from Nasdaq in August 2025 after failing to meet minimum bid price requirements; its shares now trade on the OTC market.
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