CareView Communications sells patient video monitoring systems to hospitals and healthcare facilities. The core product, the CareView Patient Safety System, places HD cameras with two-way audio in patient rooms, allowing remote staff to monitor and communicate with patients. The primary use cases are fall prevention and replacing in-person "sitters" — staff assigned to watch a single high-risk patient. The companion SitterView platform allows one remote staff member to monitor up to 40 patients simultaneously. CareView also offers TeleMedView for remote physician consultations and an Analytics Dashboard for tracking outcomes. CareView sells directly to hospitals, integrated health delivery networks, and government facilities, and also sells through Group Purchasing Organizations including HealthTrust, Premier, and Vizient. CareView has installations in over 160 hospitals. CareView transitioned from a subscription model to a sales-based model in 2020, under which facilities pay upfront for hardware, plus installation and training fees, followed by an annual software license for the contract term (typically three to five years). Some legacy customers remain on the older monthly subscription model. Beyond hospitals, CareView offers CareView Connect, a sensor-based monitoring platform for skilled nursing homes, assisted living, and home care, representing a potential growth avenue outside the core hospital business.
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