Box sells cloud-based content management and collaboration software to enterprises. The core product is its Intelligent Content Management platform, which lets organizations store, manage, secure, and share unstructured content — documents, contracts, invoices, and media files — in a single cloud environment. Box targets large enterprises in regulated, content-intensive industries like financial services, life sciences, legal, healthcare, and the public sector. Box's thesis is that AI agents, which process and act on unstructured content, require a secure, governed, centralized content platform — and Box positions itself as that neutral content layer. Box sells per-seat subscriptions, typically on one-to-three-year contracts, with revenue recognized ratably. Box offers tiered plans, with Enterprise Advanced as the top tier, launched in January 2025, bundling AI-powered metadata extraction, workflow automation, document generation, e-signature, and advanced security. Enterprise Advanced carries a 30–40% pricing premium over the prior top tier, Enterprise Plus, and grew to 10% of revenue in FY26. Combined, these two tiers represented 66% of revenue in FY26. Box also layers on consumption-based pricing for high-volume AI tasks, an early-stage monetization lever. Box sells directly through field and inside sales teams and through a partner ecosystem of systems integrators. Box integrates with AI models from OpenAI, Anthropic, Google, and others, positioning itself as model-agnostic — a key differentiator versus Microsoft, whose content tools are tightly coupled to its own AI stack.