Spok is a healthcare communications technology company that sells software and wireless paging services to hospitals and health systems in the U.S. Its core software platform, Spok Care Connect, includes three products: Spok Console (a contact center solution for hospital operators managing calls, directory lookups, and staff messaging), Spok Messenger (an FDA-cleared clinical alerting tool that routes alerts from nurse call systems and patient monitors to mobile staff), and Spok Mobile (a HIPAA-compliant secure messaging app for care teams). Spok also operates the largest paging network in the U.S., serving hospitals that rely on pagers for their superior in-building coverage on dedicated 900 MHz networks. Software and wireless each represent roughly half of revenue, with ~80% of total revenue recurring in nature. The software segment breaks into maintenance and subscriptions, professional services, and license and hardware sales. Spok sells directly to hospital CIOs, CTOs, and IT directors, with sales cycles running 6–18 months. A key strategic focus is converting customers to multi-year managed services contracts, which improves revenue predictability. Wireless revenue is in secular decline as pager units fall roughly 4–6% annually, partially offset by price increases. Spok is debt-free and returns nearly all free cash flow to shareholders via its quarterly dividend.