Infosys is a global IT services firm based in India that provides technology, operations, and business process modernization to large enterprises. The company operates primarily through a labor arbitrage model, using a large talent pool in India to deliver services to international clients at lower costs than in-house alternatives. Its service portfolio is divided between AI-augmented traditional IT services—such as application development, cloud management, and cybersecurity—and newer AI-first engagements focused on strategy, data engineering, and AI-native solutions. North America and Europe are its largest geographic markets, with financial services and insurance representing its biggest customer vertical. Infosys generates revenue through time-and-materials billing and fixed-price contracts, frequently engaging in large, multi-year outsourcing agreements. The company’s strategy focuses on winning mega-deals, driving vendor consolidation, and expanding its AI platform capabilities. Additionally, Infosys maintains a portfolio of specialized software platforms for the banking, insurance, and healthcare industries. Infosys seeks productivity gains through internal automation and selective acquisitions to expand its industry-specific expertise.