PAID is a small software company whose core business is ShipTime, a shipping platform serving SMBs primarily in Canada and the U.S. ShipTime lets members compare rates across multiple couriers and freight carriers, generate shipping labels, track shipments, and dispatch packages and LTL freight. The core value proposition is access to discounted carrier rates that SMBs could not negotiate independently. ShipTime serves over 109,300 members and generates revenue through two channels: transaction fees earned each time a member processes a shipment, and SaaS subscription fees for platform access. ShipTime negotiates discounted rates with carriers, passes a portion of the savings to members, and keeps a margin on each shipment. Growth is driven by adding members and increasing shipment volume per member. ShipTime sells directly to SMBs and through channel partnerships with associations across Canada, with ongoing expansion into the U.S. PAID also offers a broader e-commerce suite under the PAID brand — bundling website building, online store management, payment processing, and shipping — but this platform is still in build-out and not yet a meaningful revenue driver. PAID's stated goal is to evolve into a one-stop e-commerce platform for SMBs, increasing switching costs and revenue per member over time. ShipTime has been cash flow positive, which has allowed PAID to make select opportunistic investments outside its core business.